I've written about phone number normalization a bit before, but OCS MVP Jeff Schertz has a more detailed how-to guide. It's interesting that the documentation for LCS on this topic was poor, and it didn't get any better for OCS 2007. Maybe it'll improve for R2?
Custom number normalization and the OCS Address Book Service
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This page contains a single entry by Paul Robichaux published on September 9, 2008 7:00 AM.
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