MVP Summit wrap-up

One of the tough things about the MVP Summit is that practically everything there is covered under NDA. That makes it hard to adequately convey how cool some of the stuff we saw and learned was. Suffice it to say that it's going to be an exciting year in the unified communications world, and I've got lots of article topics queued up for the future!

My summit attendance pattern is a little atypical: I usually skip all of the executive keynotes, so this year's organization was perfect-- the keynotes were on the last day instead of the first. Monday had some open/birds-of-a-feather sessions, so I used that time to fly in and hit the office, where I spent some time planning the details of how we're using (and customizing) Microsoft CRM. CRM makes me frustrated because I know so little about how to use it, and I'm not a professional salesman. However, I'm excited about better automating our sales process, as well as some of the UC integration features that we can deliver.

Tuesday and Wednesday were all deep technical days. I can't say much about those, except that they were awesome. Thanks to the Exchange and OCS product teams for coming to talk to us!

Thursday was executive keynote day. I skipped the keynotes and flew home on the Wednesday red-eye, but after reading the transcript of Steve Ballmer's talk it doesn't look like I missed anything.